Every pair gets the same hiring need. First see what Copilot does with a quick prompt, then catch what it got wrong, then fix it with RICCE.
Time 20 minFormat PairsTool Microsoft CopilotData Fictional only
STEP 1
Read the hiring manager’s notes
2 MIN
Help Desk TechnicianNotes from the IT Manager
The job
Tier 1 help desk for about 150 staff at our NC office
Password resets, new laptop setup, printers, Teams and Outlook problems
Log and track every ticket; escalate harder issues to our sysadmin
Reports to the IT Manager
Must have
1 year of help desk or IT support experience (military IT counts)
Comfortable with Windows 11 and Microsoft 365
Patient with people; explains fixes without jargon
Nice to have
CompTIA A+
Experience with any ticketing system
Other
On site, Monday to Friday, 7:30 to 4:00
No security clearance needed for this role
HR will add the pay range and benefits
This is an entry-level job. Don’t scare people off.
STEP 2
Try the quick prompt
3 MIN
This is how most people ask. Paste it into Copilot with the notes underneath.
Write a job description for a Help Desk Technician based on these notes.
STEP 3
Inspect the draft
5 MIN
Compare Copilot’s draft with the notes. Tick everything it did.
Inflated requirements
Did it ask for more than the notes?
Invented details
Did it make anything up?
Biased language
Would it put anyone off applying?
0of 12 problems found
On Teams? Post your number in the chat.
STEP 4
Rerun it with RICCE
5 MIN
Paste this prompt with the notes, then run the Step 3 check again. How many boxes would you tick now?
Role: Act as an experienced technical recruiter who writes clear, inclusive job postings.
Instructions: Write a job description for a Help Desk Technician using only the hiring manager’s notes below. Include a short summary, key duties, required qualifications, preferred qualifications, and the schedule.
Context: We are a veteran-owned engineering and technology company. This is an entry-level, Tier 1 role supporting about 150 staff. Military IT experience counts toward the experience requirement.
Constraints: Under 350 words. Plain language with no buzzwords. Keep required and preferred qualifications exactly as the notes list them. Do not add degrees, certifications, years of experience, a clearance requirement, salary, or benefits that are not in the notes. Use neutral, inclusive language. Mark anything you are unsure about with [CONFIRM].
STEP 5
Save it for Exercise 04
!
Fix anything still wrong, then save your final job description as a Word file in OneDrive named Help Desk Technician JD. Your HR Partner agent uses it to screen applicants in Exercise 04.
STEP 6
Debrief
3 MIN
How many problems did the quick prompt create? How many were left after RICCE?
Which Constraints line did the most work?
What would inflated requirements do to your applicant pool?
Who still has to read every line before this gets posted?